RAD Studio XE2 Enterprise, Upgrade+Maint (Named, ESD , Commercial) - Upgrade From RAD Studio Starter
Upgrade from Starter versions of Delphi, C++Builder, or RAD Studio - After Dec 31, 2011 only 2009-XE users qualify for upgrade pricing.
New User, Commercial with 12 months Support and Maintenance
Licensee may designate one person in Licensee’s organization ("Named User") the right to install the Product on one or more computers and use the Product within the Licensed Country, provided that only the Named User uses the Product.
Support and Maintenance
The base level annual agreement for Support and Maintenance. Service features are:
- 3 incidents annually per covered Embarcadero Product License
- Access to all product updates and upgrades released during the term of the agreement
- Product updates and upgrades delivered by electronic transfer
- Phone access to the Embarcadero Support Center during regional business hours
- Access to the Embarcadero online knowledgebase
- Online support incident submittal and tracking; full access to Embarcadero Support Online
The support element of the service is provided until the predefined number of incidents has been used or 12 months have elapsed, whichever comes first. The maintenance element of the service is always provided for the full 12 months
There are three levels of plans: Support and Maintenance, Advantage, and Premium. For full details see: http://support.embarcadero.com/annual